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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Steve Fore

November 11, 2026

5 out of 5 rating by Steve Fore
"Great quote, Easy to get coverage on my vehicles
I highly recommend Casey. Great to deal with.
I am Happy after dealing with another company for 50 yrs !"
We responded:
"Steve, thank you so much for giving us the opportunity to earn your business. We’re thrilled Casie made the process of getting Auto insurance coverage for your vehicles so easy she truly takes pride and making insurance simple and creating personalized coverage options for our customers. We appreciate your trust in our team and look forward to building a long lasting relationship with you! Welcome to the King State farm family!"
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Aubrey

October 27, 2026

5 out of 5 rating by Aubrey
"Casie did a great job helping me get set up for builders insurance! She made it quick enough for me to answer a few questions over a phone call during my lunch break which was very convenient."
We responded:
"Aubrey! Thank you for the review! We love making insurance convenient. Thank you for letting us take care of your insurance needs!"
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Robert Fowler

October 21, 2026

5 out of 5 rating by Robert Fowler
"Kelli was very helpful and understandable so thankful for her time and care"
We responded:
"Thank you, Robert! We are happy to help you with your auto insurance! Kelli and our entire team are thankful to have you join our State Farm family! "
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Michelle Shugart

October 12, 2026

5 out of 5 rating by Michelle Shugart
"Kristy is VERY helpful and made my experience great! She is very patient and kind!"
We responded:
"Michelle, thank you for such kind words about Kristy! We love having her kind, patient, spirit on our team! Her dedication to our customers is top notch! Thank you for letting us take care of her if your insurance needs! "
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Leslie Sprouse

October 9, 2026

5 out of 5 rating by Leslie Sprouse
"Casie is fantastic! Very thorough, great communication, and truly has my best interest at heart! I would highly recommend her to anyone needing insurance!"
We responded:
"Leslie, thank you so much for your wonderful 5-star review and recommendation! We are thrilled to hear that Casie provided you with thorough, attentive service, and excellent communication. At Letha King State Farm we take pride and helping our customers understand their insurance options and buying coverage that fits their needs . Casie truly cares about our customers and we are fortunate to have her on our team. Thank you for trusting our State Farm agency with your insurance team. We appreciate your support and look forward to serving you for years to come!"
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csigirlinc

October 6, 2026

5 out of 5 rating by csigirlinc
"We had such a great experience with our insurance agent! We got a pretty significant stone chip in our windshield that had already cracked across the driver’s side, and I honestly wasn’t looking forward to dealing with it.

I made one phone call on a Friday afternoon, and they took care of everything! By dinner time, the glass replacement company had already called us and we had an appointment scheduled. It was so quick and completely hassle-free.

It’s such a relief knowing you have an insurance agent who is responsive, helpful, and genuinely takes care of you when something unexpected happens. We really appreciate the great service and would highly recommend them!"
We responded:
"Thank you for such a sweet review! We love making insurance easy, and less stressful for our wonderful customers! Thank you for being the best part of why we are here, and allowing us to take care of you! "
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Antwon Jeter

September 30, 2026

5 out of 5 rating by Antwon Jeter
"Great staff very nice and helpful!!! Really saving me a lot on my auto insurance"
We responded:
"Antwon, thank you for the awesome review! We love that we were able to save you so much on your auto insurance. Thank you for choosing our State Farm Office, we are here to help in any way we can for any of your insurance needs! "
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Brittany Parris

September 30, 2026

5 out of 5 rating by Brittany Parris
"Extremely helpful with lowering my auto and home insurance. Easy to work with."
We responded:
"Brittany, thank you so much! We’re thrilled we could help lower your auto and home insurance costs and make the process so easy! We truly appreciate you choosing our State Farm office, we’re always here whenever you need us for your insurance needs! "
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Krissi Chaney

September 25, 2026

5 out of 5 rating by Krissi Chaney
"Lethal King and all the lady's there have always been the nicest ever. Highly recommend"
We responded:
"Krissi, thank you for the kind works and recommendation. Our entire team loves helping customer take care of their insurance and financial service needs in a friendly and welcoming way. We love that you are a part of our State Farm Family! ❤️"
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Loretta Johnson

September 17, 2026

5 out of 5 rating by Loretta Johnson
"I'm always impressed with the service and the people who assist me at State Farm"
We responded:
"Thank you so much, Loretta! We truly appreciate your 5-star review and your continued trust in our State Farm team. Providing friendly, helpful service and making insurance easier for our customers is always our goal! We”re grateful to have you a part of our agency family, and look forward to helping you for many years to come!"
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Candice Whitfield

September 9, 2026

5 out of 5 rating by Candice Whitfield
"Casey is awesome she got me back right with state farm she has awesome customer service"
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Jonie Jeter

August 19, 2026

5 out of 5 rating by Jonie Jeter
"I appreciate the kindness and respect I was given as a customer. I was able to get everything done in a timely manner. Casie was very helpful in assisting me and was detailed in answering my questions."
We responded:
"Thank you, Jonie! I'm glad to hear you felt respected and that everything was handled efficiently. Casie is indeed great at providing detailed assistance, and I'm happy she could help you. We're always here if you need anything else!"
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Paula Lowe

August 19, 2026

5 out of 5 rating by Paula Lowe
"Letha King and her team are wonderful people. You can ask any question and if you don't understand something they will gladly help you until you do. I wish we knew about Letha and her team ten years ago when we needed new auto insurance. They are top notch and a really incredible team! Letha King and team #1"
We responded:
"Thank you, Paula! I'm so happy to hear that you feel supported by our team and that we could assist with your questions. It's great to have you with us, and we're here to help whenever you need. We appreciate your support!"
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Amber Hawkins

August 19, 2026

5 out of 5 rating by Amber Hawkins
"I’ve had a wonderful experience with the team at this State Farm office. Everyone here is welcoming, patient, and genuinely committed to helping their customers. Every interaction feels personal and sincere. They remember your name, listen to your concerns, and work with you to find the best solutions. Whether I’m calling with a quick question, texting or stopping by in person, I’m met with courtesy and clear guidance. It’s rare to find an office where you feel truly cared for, but that’s exactly what you get here. I’m grateful for their kindness and expertise. Not to mention the auto policy rates and options are so low I'm saving money each month which you just can't beat these days. All of the staff there is fantastic and they support each other with calls and customer needs. If you need an answer they will all try to help regardless of who your specific agent is. My accounts are handled by Casie and she is just the best. Casie does such a great job for Letha and represents the best of a hometown office. I would highly recommend her and this office!"
We responded:
"Amber, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that you've had such a positive experience with our team and that you feel genuinely cared for. It's wonderful to know that Casie and the rest of the staff have been able to provide you with the support and guidance you need. We're also glad that you're satisfied with your auto policy rates and options. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Shannon Millwood

August 19, 2026

5 out of 5 rating by Shannon Millwood
"I was greeted and taken straight back to an agent. She was super nice and helpful. Also,my rates were so much cheaper. Thank you State Farm,your a blessing and God bless you all😊"
We responded:
"Thank you, Shannon! I'm happy to hear that you had a positive experience with our team and found our rates to be more affordable. We appreciate your kind words and support. God bless you too! Let us know if we can help with anything else!"
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Carol Bell

August 19, 2026

5 out of 5 rating by Carol Bell
"The staff here is awesome."
We responded:
"Carol, thank you for taking the time to leave us a review! I'm happy to hear that you think our staff is awesome. We strive to provide the best service possible. Let us know if we can help with anything else!"
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James Kimbrell

August 19, 2026

5 out of 5 rating by James Kimbrell
"Everyone understood my needs and concerns and went beyond my expectations to answer any of my questions. Everyone was extremely courteous, helpful, and knowledgeable. I would recommend them for your insurance needs."
We responded:
"James, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to address your needs and concerns so effectively. We appreciate your recommendation and are always here to help with your insurance needs. Let us know if we can help with anything else!"
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justin addis

August 14, 2026

5 out of 5 rating by justin addis
"Absolutely amazing experience with Letha and her team! They helped me tremendously and saved me money as well! 10/10 Recommend!"
We responded:
"Thank you, Justin! I'm happy to hear that you had an amazing experience with our team and that we could help you save money. Your recommendation means a lot to us. We're always here if you need anything else!"
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Pam Shetley

July 22, 2026

5 out of 5 rating by Pam Shetley
"This has been a pleasant experience with State Farm from day one of my accident. I got in a rental car the same day, thanks to Donya Sumner helping me."
We responded:
"Pam, thank you for taking the time to leave us a review! I'm happy to hear that Donya was able to assist you promptly and make your experience with us a pleasant one. We're always here to help if anything comes up!"
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Tim Garner

July 1, 2026

5 out of 5 rating by Tim Garner
"Very friendly and knowledgeable staff. A+ service on insurance and financial services. Highly recommend! I had a question about my bill, and Kristy was able to walk me through my bill line by line virtually saving me a trip from Greenville to their office."
We responded:
"Thanks Tim, we think you are great too!"
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Cheryl Fowler

June 22, 2026

5 out of 5 rating by Cheryl Fowler
"Very friendly nice people. They gave me the best prices. I will be there customer for a very long time. Thank you Jessica 😊"
We responded:
"Thank you, Cheryl! I'm happy to hear that you had a great experience with our team and that Jessica was able to assist you. We're glad to have you as a long-term customer. Feel free to reach out if you need anything else!"
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Shonterra Stevens

March 26, 2026

5 out of 5 rating by Shonterra Stevens
"All of the ladies are awesome! I love it here… 100/10 recommend Letha King’s branch!!!"
We responded:
"Hey, Shonterra! Thank you for your support and for shouting out the team, it really means a lot coming from you. I’m so happy you’re enjoying your experience with us and that we could help with your life, auto, and renters insurance needs. We truly appreciate your recommendation and look forward to continuing to help you whenever you need us."
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Bryan Godoy

February 25, 2026

5 out of 5 rating by Bryan Godoy
"I had the pleasure of speaking with Kristy today and she was absolutely wonderful. Very knowledgeable and patient at the same time very quick with providing me a quote for both home and auto insurance. Excellent service all the way!"
We responded:
"Thank you, Bryan! I'm happy to hear about your positive experience with Kristy. Her knowledge and efficiency are truly valued here. If you have any more questions or need further assistance, feel free to reach out!"
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Tina Smith

January 23, 2026

5 out of 5 rating by Tina Smith
"Casie Gregory was very helpful and friendly and the policy was worth the price compared to where I left from ..So if you wanna save some money give Statefarm a try ."
We responded:
"Hey, Tina! Thank you for taking a moment to share your experience and for mentioning Casie’s helpful and friendly approach. It’s great to hear the auto insurance options made sense for you compared to where you came from, and we appreciate you pointing out the value you found along the way."
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kelley Whisman

November 17, 2025

5 out of 5 rating by kelley Whisman
"All the ladies at this branch are amazing! Kristy Gardner is so kind and helpful when you call!"
We responded:
"Kelley, thank you for your wonderful feedback! I'm happy to hear that Kristy and the team have been kind and helpful. We’re always here to assist you with any of your insurance needs. Let us know if there's anything else we can do for you!"