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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Warren Jones

Warren Jones

September 7, 2024

4  out of  5
rating by Warren Jones
"I’ve had the necessity of dealing with house and car insurance in the last year. I do not believe I could have had a better experience than I did with Letha King and Laura. The way they looked out for me and guided me through so many changes and updates demonstrated to me their understanding of the business and how to conduct themselves as a professional yet being delightfully personable as well. I do not live in Union but I cannot see me going to any other agent no matter how local they may be. Ít is nice to be able to give a good honest review. You ladies are a blessing!"
We responded:
"Warren, thank you for your thoughtful review. I'm glad to hear that you had a positive experience with our office, especially with Laura and myself. We strive to provide professional and personable service, and it's wonderful to know that we could assist you with your house and car insurance needs. Your loyalty, despite not living in Union, means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. - Letha King - State Farm Insurance Agent, Union, SC"
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Devan Cribbs

August 5, 2024

5  out of  5
rating by Devan Cribbs
"i have been with State Farm for the past year and have had a great experience. Jessica, one of the newer agents, changed my experience for the better by making things much easier once my needs were understood. i recommend Letha King’s State Farm agents to everyone!"
We responded:
"Hey Devan! Thanks a bunch for your awesome review! I'm so happy to hear that Jessica made your experience even better and easier. We really appreciate your recommendation! If you ever need anything else, feel free to reach out. - Letha King - State Farm Insurance Agent, Union, SC"
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Mike Perkins

July 31, 2024

5  out of  5
rating by Mike Perkins
"Casie Gregory is awesome! Saved us a ton of money. She took the time to work with us to make sure we were properly covered! Highly recommend her!"
We responded:
"Hey Mike, Thanks a bunch for the awesome review! We're so happy Casie could help you save money and ensure you're properly covered. Your recommendation means a lot to us! If you ever need anything else, we're here for you! - Letha King - State Farm Insurance Agent, Union, SC"
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Patricia Perkins

July 30, 2024

5  out of  5
rating by Patricia Perkins
"Casie Gregory did a great job and saved us money!"
We responded:
"Hey Patricia! I'm so glad to hear that Casie did a great job and saved you money! We appreciate your feedback and are always here if you need anything else. - Letha King - State Farm Insurance Agent, Union, SC"
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Rodney Harris

July 17, 2024

5  out of  5
rating by Rodney Harris
"Casie awesome quick fast n smart didnt take long at all"
We responded:
"Hi Rodney, thank you so much for your fantastic review! We're so happy that Casie could assist you quickly and efficiently. Your satisfaction is our top priority! If you need any further assistance, please don't hesitate to reach out. - Letha King - State Farm Insurance Agent, Union, SC"
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Kelly Small

June 29, 2024

5  out of  5
rating by Kelly Small
"We have several policies with State Farm Letha King and Donya Sumner has been amazing at answering our questions, getting our rates and keeping us straight when we can’t remember which one is due!🤦🏼‍♀️ Go see Donya! She knows her stuff and will take care of you!"
We responded:
"Kelly, I'm thrilled to hear about your positive experience with Donya! We're pleased that she provided exceptional service, answered your questions, and kept your policies in order. Donya is truly knowledgeable and dedicated to taking care of our customers. If you have any more questions or need assistance, feel free to reach out anytime! - Letha King - State Farm Insurance Agent, Union, SC"
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Christy Latham

June 28, 2024

5  out of  5
rating by Christy Latham
"Donya Sumner is my go to insurance girl, she is always willing to help with any questions I may have. She is always friendly on the phone as well as very professional. If you are looking for someone with insurance knowledge she's your girl!"
We responded:
"Thank you, Christy! I'm pleased to hear that Donya provided you with friendly and professional service, showcasing her insurance knowledge. We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future! - Letha King - State Farm Insurance Agent, Union, SC"
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09 darkcat

May 31, 2024

5  out of  5
rating by 09 darkcat
"Super friendly staff, on point with explanation of thongs"
We responded:
"Thank you for your 5-star review! We're pleased that our staff provided on-point explanations for you! We're grateful for your positive feedback and look forward to assisting you further. - Letha King - State Farm Insurance Agent, Union, SC"
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Teresa Smith

May 9, 2024

5  out of  5
rating by Teresa Smith
"Casie is the best !!! My transition from one company to State Farm was stress free , simple and very quick !!! Thank you Casie !! You rock!!"
We responded:
"Teresa, I'm glad to hear Cassie was able to make your transition simple! We're grateful for your kind words and glad you had an exemplary experience. Our office is here for you if you ever need assistance in the future!"
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Krix Hilson

May 9, 2024

5  out of  5
rating by Krix Hilson
"Finally a insurance company that cares 🙌🏾 Great thanks to Cassie 💙 such a wonderful woman"
We responded:
"Krix, I'm thrilled you had a great experience with Cassie! We're grateful for your kind words and glad to know you found her service wonderful. Thank you for choosing our office for your insurance needs!"
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Jada Rice

April 29, 2024

5  out of  5
rating by Jada Rice
"Thank you so much to Casie for helping me. She gave me a great quote on my Auto insurance. She was very helpful and easy to talk to. I appreciate all her help!"
We responded:
"Jada, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Casie cares a lot about our customers. - Letha King - State Farm Insurance Agent"
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Darrian Jeter

April 24, 2024

5  out of  5
rating by Darrian Jeter
"I went in to get a quote for my 2004 Ford Explorer and I was referred to Donya Sumner. She was able to get me the lowest rate possible, which was much less than I was expecting to pay; so it helped me to save money in the long run. The process was quick and only took 10 minutes max to match me with an unbeatable quote. If you’re ever in the Union area of South Carolina, be sure to do business with Donya. She’s very professional, polite, and all about business! Definitely a 5 star experience!"
We responded:
"Darrian, it's fantastic to hear about your positive experience with Donya! Her ability to secure the lowest rate for your car is a testament to her expertise. The quick and efficient process highlights her dedication to providing unbeatable service. I'm thrilled to hear you had a 5-star experience! - Letha King - State Farm Insurance Agent, Union, SC"
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Sheena Jeter

April 24, 2024

5  out of  5
rating by Sheena Jeter
"Casie Gregory is the best agent!! I just love her❤️"
We responded:
"Sheena, thank you for the shoutout for Casie! Our office loves being your good neighbor. - Letha King - State Farm Insurance Agent"
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A V

April 10, 2024

5  out of  5
rating by A V
"Casie is THE BEST!! Her customer service is top tier and she went above and beyond to make sure I was happy!! 10 out of 10 HIGHLY recommend"
We responded:
"WOW! Thank you! We are fortunate to have hard-working team members, like Casie, who do their best for our customers. Thank you for trusting us with your coverage needs! - Letha King - State Farm Insurance Agent"
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Marquetta Davis

April 1, 2024

5  out of  5
rating by Marquetta Davis
"Cassie was so kind and helpful, she took the time to explain services I would receive versus just getting me started and out the door . It was so wonderful to share an experience with her."
We responded:
"Marquetta, your kind words are truly appreciated! We are delighted that Cassie provided you with a thorough explanation of our services and made your experience wonderful. If you have any more questions or need assistance in the future, our office is here to help. - Letha King - State Farm Insurance Agent, Union, SC"
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Ervin

March 24, 2024

5  out of  5
rating by Ervin
"Every time I'm there paying a bill it's a great conversation with a different person. Giving you a friendly smile that welcomes you and with detailed information about your insurance coverage. That's why I've been with them about 3 years now. Great service 👏🏽"
We responded:
"Wow, Ervin! We are thrilled to hear about your positive experience with our team! Providing detailed information and friendly service is our top priority, and we are grateful for your loyalty over the past 3 years! Thank you for choosing us for your insurance needs! - Letha King - State Farm Insurance Agent, Union, SC"
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Brittany Nichols

September 2, 2023

5  out of  5
rating by Brittany Nichols
"On August the 11th, we went to Sam’s in Spartanburg and put gas in our 2021 Gmc Acadia well long story short the gas was contaminated with diesel fuel. Fast forward to August 31st, after a couple weeks fighting with Sam’s over it. We decided to go talk to Letha, she spent over an hour with us in her office trying to make sure we got taken care of. She took the time out of her what I’m sure is a crazy day to help, us make a complicated situation easy. She was very professional, courteous and attentive. After filing the claim with Letha we had our money 24 hours later. She even called to make sure we had been taken care of the next day."
We responded:
"Brittany, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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zach stout

February 7, 2023

5  out of  5
rating by zach stout
"Mrs Kristy helped me out in anyway shape or form she could to help me get the insurance I needed that fit me best! She took time to understand my current situation and took her time to even text while I was at work busy! Awesome people, great insurance!"
We responded:
"Thank you for the wonderful review, Zach! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Timothy Wade

January 10, 2023

5  out of  5
rating by Timothy Wade
"They are always fast friendly and professional. Customer support is always first class"
We responded:
"We love seeing reviews like this, Timothy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Raya McCracken

December 29, 2022

5  out of  5
rating by Raya McCracken
"Letha is a pleasure to work with and is an extremely professional agent. Letha and her entire team are responsive and engaging! We love working with her and would recommend this agency to anyone looking for their insurance needs to be handled in a professional and timely manner! Thank you, Letha!"
We responded:
"Thank you, Raya, for the amazing review! Our team works hard to provide a great insurance experience in Union and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Scott Walker

November 2, 2022

5  out of  5
rating by Scott Walker
"Great group of ladies who provide excellent customer service with a smile!"
We responded:
"Thank you, Scott, for the amazing review! Our team works hard to provide a great insurance experience in Union and we are thrilled to hear that you are happy with our services."
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Michael Walker

November 2, 2022

5  out of  5
rating by Michael Walker
"Every time I come into the office it’s nothing but smiling faces and everyone is happy to help! Especially the cutie up front, she’s my favorite :)"
We responded:
"Michael, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Linda Kelly

September 20, 2022

5  out of  5
rating by Linda Kelly
"Thanks to Stephanie for tracking my payment."
We responded:
"Linda, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Stephanie cares a lot about our customers."
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Becca Gregory

September 16, 2022

5  out of  5
rating by Becca Gregory
"The best service anyone could ask for. Always available for any questions or concerns also!"
We responded:
"Becca, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Jo Batey

June 20, 2022

5  out of  5
rating by Jo Batey
"Wonderful people who work there the agents will go out of their way to help you love them"
We responded:
"Jo, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."